Bios

Cindy Ried Cindy Ried – President

Cindy founded Evolving Solutions, Inc. in June 2003. Cindy has over 14 years experience in designing and implementing complex voice and data network solutions at Enterprise levels. She actively has worked at the executive level in many companies across the nation to assist the executive teams on planning and designing their entire networks from start to finish and beyond. Cindy has a long-term history with over 6 major carriers and has certification in many voice, data, hardware products and managed services.

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Tom Ried Tom Ried – VP of Finance

Tom has 20 years experience in Account and Financial analysis/planning for Fortune 500 companies. He operates all of Evolving Solutions, Inc. Accounting and Financial analysis and planning company wide.

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Colleen O’Neill Colleen O’Neill – Director of Business Development (Partners)

Colleen has over 4 years of experience in the telecommunications industry along with IT Staffing. Colleen has worked with Enterprise level customers for many years and actively assisted them in their IT Staffing needs along with their voice and data design projects. Colleen handles over 120 of Evolving Solutions, Inc. partners across the nation who sell various services for Evolving Solutions, Inc. from SOHO – Enterprise customers who require critical customer design and implementation.

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Darcy Aten Darcy Aten – Director of Operations

Darcy has 10 years of account and financial planning experience along with 16 years Telecom experience. She is solely responsible for the operations staff at Evolving Solutions, Inc. and ensures all orders, escalations, quotes, trouble tickets, billing issues, reviews, etc. are accomplished to our highest level for all sizes of customers. Darcy also maintains our website and newsletters.

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Customer Comments

Evolving Solutions has a solid business model and the service they provide is unbeatable. The expertise and customer service they provide is top-notch. Partnering with Evolving Solutions is like having an extended staff devoted to telecommunications without the accompanying payroll that would normally go with it.

Ridgetop Holdings
Patrick Ruddy

Our relationship with Cindy and Evolving Solutions Personnel has made the local/long distance arena more pleasurable and hassle-free for our business. Their class-act service is what separates them from the competition as they not only care about our business but about our well-being.

CSR dba Omaha Vaccine Company & American Veterinary Pharmaceutical
Sandy Davis, President

We continue to enjoy the quick response and customer-focused delivery of the entire Evolving Solutions team. Our "go-to" partners for communications needs, they routinely exceed our highest expectation.

InertLogic, LLC
Clair Fleener, JD

We really appreciate the industry expertise at Evolving Solutions. They have helped Northstar implement great solutions while saving us time and money. They take the pain away by managing the process.

Northstar Financial Services Group, LLC
Kurt Johnson, Director of Network Technology

I have had nothing but the best from Evolving Solutions. Each individual has supported my company in doing business. They have been friendly, personal, timely in their responses, and provided convenient reports for our customers. It has been my pleasure putting the services I need in their hands.

Wiring by Design, Inc.
John C. Bata

Working with Evolving Solution, Inc has been a pleasure for the last 5 years. Their support staff is excellent and have always been there to help with all of our telecomm needs, regardless how small or large. I really like the fact that they are local successful company and just a phone call away.

HunTel Communications Inc.
Evie Hall

Evolving Solutions gives you nothing but the highest quality in customer service.

Whettstone Business Solutions
Jim Hoing, Vice President

You and everyone associated with Evolving Solutions have proven that you will do whatever you can possibly do to make even the smallest of orders go well. Recently I mentioned to one of our mutual customers that you will go the extra mile for even a small order and are right on top of things coordinating orders for a small customer with 5 POTS lines and DSL.

ServiceMark Telecom, LLC
Bruce Gibbs President

After over 25 years in the telecommunications industry, I have finally found the answer to coordinating telecom and internet service with incumbent telephone companies—and the answer is Theresa with Evolving Solutions!

ServiceMark Telecom, LLC
Bruce Gibbs President
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